Your flowers are unique; we will do our best to surprise your recipient at the precise moment.

We send fresh, high-quality flowers; we generally try to ensure your flowers are not too open so they last longer for your recipient.

Something you should know is that from your purchase until your delivery, you can have contact with our assistant team; they will do their best to help resolve any possible doubts you may have.

We will notify you when your order has been received by the branch; this notification will arrive via email. After our shop receives your order and begins to prepare it, whether it is same-day delivery or scheduled, we will send you a notification via email and text message about this update. Once your order is ready to be collected, we will send you the update again through the same channels; within this update, you can see how your order turned out (Remember that the images shown on the portal are suggestions; lighting or some change in flower color may vary, but the product will contain the same content offered). Once our delivery team collects the order, we will send you the update again, even after it has been delivered.

It is important that you validate the delivery policies on our site; if your recipient is not found, the order may be rescheduled according to our delivery policies.